Once you have placed your order, please send your stuffed animal(s) to 
 
Spiritri
8008 Gregory Lane
Schenectady, NY. 12303
 
Please get the tracking information, as we can not be responsible for packages that never make it to us.
 
Once we have received your buddy, please allow 7-10 business days for your Caldee to be completed. 
We will send confirmation and tracking information as soon as your Caldee is sent back to you.